Return Policy

We have a 90-day return policy, which means you have 90 days after receiving your order tracking number by email to request a refund.

Because the Kalm+ Ring is a personal wellness item worn directly on the body, you do not need to ship it back to us. If you are unsatisfied with your purchase for any reason, we will refund your order — no questions asked, no proof of wear required, no need to mail the ring back.

To start a refund, contact us at contact@kalmplus.com with your order number and the email used to place the order. We will process your refund within 1–2 business days.

You can always contact us for any return question at contact@kalmplus.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item (wrong color, wrong size), so that we can evaluate the issue and make it right. Please include a photo of the damaged or incorrect item when you contact us at contact@kalmplus.com.

Exceptions / non-refundable items

The 90-day money-back guarantee applies to your first order of each Kalm+ product purchased directly from kalmplus.com.

The following are not eligible for refund:

• Orders placed more than 90 days before the refund request
• Bulk or wholesale orders (separate terms apply — please contact us)
• Products purchased from third-party retailers (please contact the retailer directly)
• Gift cards

Exchanges

The fastest way to get a different size or finish (onyx / gold / rose gold / silver) is to request a refund on the item you have and place a separate order for the new item.

European Union 14-day cooling-off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel your order within 14 days of receipt, for any reason and without justification. As with our standard policy, no return shipment is required — contact us at contact@kalmplus.com and we will process your refund.

Refunds

We will notify you once your refund has been approved. If approved, you'll be automatically refunded on your original payment method within 1–2 business days. Please remember it can take some time (typically 3–10 business days) for your bank or credit card company to process and post the refund.

If more than 10 business days have passed since we've approved your refund, please contact us at contact@kalmplus.com.